GTC - General Terms and Conditions
1. Contract and scope
The contract is concluded between the customer and KERN AG (Frankfurt am Main Local Court, HRB 48 94 5, VAT ID: DE-811153381), represented by the managing director. KERN AG, Kurfürstenstraße 1, 60486 Frankfurt am Main, delivers services via Clicktranslate. The following terms and conditions apply in their current version.
2. Conclusion of contract
2. Conclusion of contract
Customers select documents or take photos of them and upload them for notarisation. They then select the appropriate order, languages and document type. They can then place the documents in the shopping basket. Once you have received a quote, simply click on the ‘Accept quote’ button to place your order. You pay conveniently via PayPal or Stripe. You will receive an automatic confirmation of the order by e-mail. The contract is deemed to have been concluded as soon as Clicktranslate sends you the offer as a PDF file by e-mail and saves it in the ‘Offers’ section.
3. Delivery and availability
The delivery time begins with the order confirmation and usually takes 3-4 days (e-mail with PDF) or 5-6 days (postal dispatch). Express delivery within 24 hours is available for certain products. Clicktranslate only delivers within Germany.
The delivery time begins with the order confirmation and usually takes 3-4 days (e-mail with PDF) or 5-6 days (postal dispatch). Express delivery within 24 hours is available for certain products. Clicktranslate only delivers within Germany.
4. Prices and shipping costs
All prices are inclusive of VAT. Additional costs will be charged for dispatch by post and express deliveries.
All prices are inclusive of VAT. Additional costs will be charged for dispatch by post and express deliveries.
5. Payment methods
Payment can be made via PayPal or Stripe.
Payment can be made via PayPal or Stripe.
6. Warranty and liability
The statutory provisions apply to defects. Claims for damages are excluded.
The statutory provisions apply to defects. Claims for damages are excluded.
7. Right of cancellation
Customers have the right to cancel the order within 14 days without giving reasons. The cancellation must be made by sending a clear statement to KERN AG, Kurfürstenstraße 1, 60486 Frankfurt am Main, Germany, Tel.: +49 (0) 69 75 60 73 0, e-mail: support@clicktranslate.net.
Customers have the right to cancel the order within 14 days without giving reasons. The cancellation must be made by sending a clear statement to KERN AG, Kurfürstenstraße 1, 60486 Frankfurt am Main, Germany, Tel.: +49 (0) 69 75 60 73 0, e-mail: support@clicktranslate.net.